I emailed Alliance & Leicester this afternoon:-
Firstly, I'm using your Email address because it is the only I can find for Alliance & Leicester. My complaint is I phoned you on 0870 3333444 at 13:42 this afternoon 10/12/07 to enquire what this payment from my account was. The payment reads:-
08 DEC 2007
CARD PMNT 07DEC CLUBPREM.COM
£9.95 But your adviser was unabled to log on to your computer and asked me to phone back in about thirty minutes. She could not tell me if your system would be working and she would not return my call. This phone call cost me £2.00 and lasted 8 minutes and 47 secounds. The service you gave was disgusting !
To make matters worse the chiropidist came to cut my toenails she charge £18 for 10 minutes work !
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